Since we have some limit restrictions on the bank side according to local bank rules, we will have to follow the bank’s allocated time. Like some time Sometimes, when the resellers/bank are processing the withdrawal request, it will go to success, but it may not get cleared on the bank side due to limit restrictions or too many transactions at a time. So, in this scenario, the reseller’s bank has already deducted the amount, implying that our payment support will ensure its success.

Those successful transactions may get reversed back to us after some days or hours, depending on the bank’s side. In this sense, while we are already following with the bank side and resellers too,. For this kind of case, normally it will take “3 -5 bank working days,” and if it is not resolved, you may feel free to contact us in live chat at anytime along with the bank account statement in PDF format.