Frequently Asked Questions
Here are some common questions and answers about KV8.
If you cannot find your question in the list below, please contact our customer support.
What can I do if the web page is being redirected to another website or being DNS hijacked?
If you experience a redirect to another website after clicking on our site, follow these straightforward steps to manually correct the local DNS:
Step 1: Click the [Start] button in the lower left corner of your desktop and select [Settings], click [Network and Internet], and then click [Network and Sharing Center].
Step 2: Click on [Change adapter settings].
Step 3: Right-click the active network connection and click [Properties] in the pop-up menu.
Step 4: Select [Internet Protocol Version 4 (TCP / IPv4)], and then click [Properties]
Step 5: Select [Use the following DNS server address], enter [8.8.8.8 as the preferred DNS server] and [8.8.4.4 as the alternate DNS server], and then click [OK].