Frequently Asked Questions
Here are some common questions and answers about KV8.
If you cannot find your question in the list below, please contact our customer support.
What should I do if my account is hacked or suspected to be hacked?
If you believe that your account has been hacked, change your password immediately and notify our customer service officer.
If you have determined that your account has been hijacked, you should immediately log in and erase any saved bank card information. Try changing your password as well. Please contact our customer service officer if you require any additional assistance; they will be delighted to assist you.
More Related Questions:
- What should I do if my account is hacked or suspected to be hacked?
- Policy for 18 and Above
- What is KV8’s most recent domain?
- Supported Currencies at KV8
- Guidelines for Passwords
- How do I register an account with KV8?
- Can I have more than one account with KV8?
- Is an identity card number mandatory during registration?
- Can I modify or change my username?
- What are the actions I should take if I forget my username?
- My account is locked due to excessive login failures, What actions should I take?
- What should I do if I’ve forgotten my password?
- Why aren’t I getting password reset emails?
- How can I change my account password?
- Why can’t I login to my account?
- How do I verify my account?
- What steps should I take if I’ve forgotten my email address or phone number?
- How do I change my email address/ phone number?
- Is it required that my registered name on KV8 match the name on my identification document and the accounts used for deposits and withdrawals?
- Can I place bets using my mobile phone?
- Can I use the KV8 App/Mobile Site with my existing username and password?
- Biometric Login (Fingerprint & Face ID)
- How do I download the KV8 app on Android?
- How do I contact the customer support team?
- Customer support is unreachable. What should I do?
- Is my personal data kept safe and secure on KV8?
- How do I prevent account hacking or fraud?
- Do you have any additional tips on how to ensure security of my personal data and account information?
- How many friends can I refer to?
- How do I join the Affiliate Program?
- Can I access KV8 from abroad?
- What is KV8’s policy on responsible gaming?