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Frequently Asked Questions

Here are some common questions and answers about KV8.

If you cannot find your question in the list below, please contact our customer support.

Is an identity card number mandatory during registration?

No, an identity card number is not mandatory for registration.

However, an identity card may be required if:

  • You are updating specific personal information on your KV8 account.
  • Discrepancies or inconsistencies are identified in the information related to you, your KV8 account, or your transactions with KV8.
  • Abnormal behavior is detected in the account.

Regardless of the above, KV8 retains the right to conduct verifications on any of our members when deemed necessary or appropriate.